Our Services
Six specialized service areas built on 25 years of supply chain execution.
Supply Chain Integration
End-to-end supply chain systems integration covering both B2B and B2C channels. BIS designs, develops, and supports the critical integrations that connect warehouse management, transportation, ERP, order management, and enterprise systems into a unified, reliable operation.
Capabilities
- WMS ↔ TMS ↔ SAP ↔ ERP integration design and implementation
- Enterprise Service Bus (ESB) and SOA architecture
- Real-time socket integration (WMS ↔ Robotic Control Systems)
- EDI, XML, and flat-file interface development
- B2C / eCommerce platform integrations (Shopify, MS365)
- Manhattan Active, WMOS/SCALE, Oracle, Blue Yonder, Korber, EXE, Footprint, Made4Net
- 7×24 production support for national DC networks
- Interface monitoring, error handling, and incident management
Program & Project Delivery
Full-service program and project management for complex supply chain transformations. BIS manages and executes over $50 million worth of projects annually across supply chain, retail, distribution, and hospitality, from greenfield implementations to project rescue and accelerated delivery.
Capabilities
- Manage and execute $50M+ in annual project delivery
- Transformative capital projects in supply chain, retail, manufacturing, hospitality
- Greenfield and brownfield WMS implementations
- Project audit, rescue, and accelerated delivery
- Multi-disciplinary PMs with IT and operational backgrounds
- Master project plan creation, scope control, risk monitoring
- Cross-functional coordination across IT, operations, and vendor teams
- Multi-warehouse rapid deployment programs
Enterprise Software Development
At-scale, production-ready enterprise software development using smaller, focused teams staffed with deep supply chain domain experts. BIS delivers scalable solutions that extend and enhance warehouse management, supply chain visibility, business intelligence, and operational reporting platforms.
Capabilities
- Production-ready enterprise applications at scale
- Smaller teams staffed with domain experts
- Supply chain visibility and BI portal development
- WMS extensions and custom workflow development
- Full SDLC: architecture, design, build, test, deploy
- Business and systems architecture design
- Code promotion, version control, and release management
- Complete system, functional, and training documentation
Industrial Software Development
At-scale, production-ready PLC and robotics development using smaller teams staffed with industrial domain experts. BIS bridges the gap between warehouse management systems and the physical automation layer: PLCs, robotic control systems, sortation, and material handling equipment.
Capabilities
- PLC programming and integration (Siemens, Allen-Bradley)
- Robotic Control System (RCS) development and integration
- Real-time WMS ↔ RCS bidirectional socket integration
- MHE integration: Pick-to-Light, sortation, VNA, conveyance
- PROFINET, OPC UA, and industrial protocol expertise
- Network architecture for PLC/corporate isolation
- Peak season performance testing and load simulation
- First-in-industry robotics-focused warehouse implementations
QA Factory
BIS's QA Factory takes a "shift left" approach, engaging quality assurance early in the project lifecycle rather than at the end. Staffed with industry domain experts who understand supply chain operations, the QA Factory catches defects before they reach production, reducing risk and accelerating delivery.
Capabilities
- "Shift left" early engagement QA methodology
- QA staffed with supply chain domain experts, not just testers
- Functional testing, integration testing, UAT
- Performance and load testing (peak season simulation)
- WMS configuration validation and regression testing
- Data conversion and migration testing
- Defect management, triage, and resolution tracking
- Test environment strategy and management
Industrial Engineering
Comprehensive industrial engineering services covering process optimization and the full Labour Management System (LMS) lifecycle. BIS conducts time studies, develops engineered standards, calibrates systems, validates performance, and audits DC operations to drive continuous productivity improvement.
Capabilities
- Full LMS lifecycle: standard development, time studies, calibrations, validations, auditing
- Process optimization and product flow strategy design
- DC pre-audits including CAD, LM, PM, and SOP validation
- Slotting optimization for DC efficiency
- Interleave functionality implementation across DCs
- Operations management reporting and SOP development
- Putaway optimization, pallet build logic, cross-dock flow design
- Productivity measurement and continuous improvement programs
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