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OUR PROJECTS

OUR PROJECTS

As per our core belief in doing “whatever it takes,” BIS Consulting SC Inc. has completed the following projects 100% successfully.  References are available for each project.

  • Worked with Sr. Management to define and incorporate into an executable plan the Overall vision, milestones and success criteria expectations.
  • Created detailed plans, requirements and procedures regarding deployment, code promotions and version control of Manh WMS
  • Built Manhattan WM lower environments, Gold configuration, and Production. Wrote scripts to compare and validate environments and WM release versions.
  • Managed code deliveries from Manhattan, smoke testing, and associate code promotions within environment ecosystem.
  • Heavily involved in the creation and execution of a two team multi-warehouse implementation plan to deploy systems to meet timelines. Each team conducted modeling, data setup, any necessary DC re-configuration activities, testing / validation, systems and BP training, implementation, and support.
  • In parallel EDI and Web Visibility systems were managed to enhance the supply chain.
  • Conducted with DC management all micro plans for business process flows, system and business training (employee, supervisor as well as superuser) and post implementation business operational support.
  • In preparation for a Manhattan WM implementation, BIS analyzed Legacy WMS  end-to-end processes within the four walls of the DC and information gathering sessions with DC management.
  • Develop and build configuration / DC processes and prepare test environments for QA testing based on client GOLD environment which holds standard configuration.
  • Resolve configuration defects found in QA, if any, and re-test.
  • Identify DC data setup issues and work with DC to solve.
  • Perform practice runs of master data conversion and support End User Acceptance Testing.
  • Train go live support resources on DC configuration and processes.
  • Go-live execution and on-site go live support.
  • Provided and delivered a new WMS support department in preparation for a Manhattan WMS roll out and effectively supported 24 distribution centers across Canada (24×7).
  • Supported the Project teams, and other IT teams during and post Manhattan go-lives.
  • Responsible for determining incident root cause analysis. Build, own and execute to successful completion a plan to prevent future occurrences.
  • Built/modified standard operating procedures and trained the DC Operations teams how to effectively manage the warehouse using the new Manhattan WMS.
  • Manage the relationship between multiple project and support organizations within IT/Supply Chain to always ensure successful project delivery and DC support.
  • Full-service, value-added, program, and project management group that covers program and project audit, rescue, execution, and optimization. We provide fantastic PMs that are adept at providing a helping hand leading and directing your team, be it as a helping hand or at running a project in its entirety.
  • Our program and project managers have diverse backgrounds in IT and Business and are multi-disciplinary domain experts in the following areas:
    • Time and Attendance and Workforce Management
    • Transportation
    • Retail – consumer-facing and manufacturing
    • Demand and Fulfillment
    • Loss Prevention
    • Pharmacy Operations
    • Customer Loyalty Programs
  • Executed the solution design, build, implementation, and support of an Eastern Canada consolidated GM and Apparel facility (green-field), on MARC WMS. The scope also included integrating a Western de-stuffing facility, Western store facing facility, flow-through operations, cross dock operations, and 3PL picking systems with MARC WMS.
  • Most recently, BIS has executed the equivalent Manh WM design, build, and implementation for a Canada-wide Apparel and GM operation, including moving de-stuffing and inter-branch processes in to Manhattan WMS.
  • Designed SAP-ESB-Manhattan WM integration of Master data and Transactional data flows for all Distribution operations at a tier 1 national Canadian retailer. This large integration project included design, interface mappings, test plans, testing execution, and implementation.
  • Designed Apparel flow-through integration between Oracle ORMS/ORA planning system, SAP, TMS, and Manhattan WM.
  • Designed special “BlackBox Adapter” integration layer to allow mechanized WMS system (in a special mechanized DC for General Merchandise) to integrate to SAP, as a “Manhattan WM DC”. Also designed WMS solution to decouple mechanized repack picking operations, for “pick ahead” requirements, and then subsequent consolidation with conventional pick.
  • Executed the solution design, build, implementation, and support of an Eastern Canada consolidated GM and Apparel facility (green-field), on MARC WMS. The scope also included integrating a Western de-stuffing facility, Western store facing facility, flow-through operations, cross dock operations, and 3PL picking systems with MARC WMS.
  • Designed Manhattan WMS flow-through logic to deal with dual mechanized and human put-to-store flow-through logic, allowing sortation based on program week launch and category grouping.
  • Manage, schedule, and conduct Manhattan LM DC Pre-Audits including CAD, LM, PM and SOP validations and clean up. Also, study floor operations and make System Functional and/or Process recommendations for productivity improvement.
  • Manage, schedule and conduct the Interleave MARC WMS functionality implementations from DC to DC including data set up, training and optimization “fine tuning”.
  • Designed, built and deployed a Manhattan LM vehicle travel graphical interface. Software was named Map Builder.
  • Played a major role in the design of a customer’s real-time discrete MARC Labour Management System, currently deployed and running most of the company’s DC operations.
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  • Designed WM – Host Systems integration, including Purchasing, Order Management, TMS, Billing, and centralized perpetual inventory tracking within manufacturing planning system.
  • WM detailed mapping designs across master data and transactional data interfaces (Store Master, Vendor Master, Item/Item Xref, Pickticket, PO, PIX Receipt, PIX IA, PIX inventory balance).
  • Location configuration Pick Sequence, Location Class.
  • Putaway Logic Putaway types and zones, putaway zone priority.
  • Tasking configuration Task zones and task areas, Task groups, Inventory Need Types, Equipment Types.
  • Wave Allocation configuration Wave templates, Pull zones.
  • Outbound configuration Pick zones, OLN types.
  • Mod configuration toggle / set Mod related system codes based on DC needs.
  • Set Key Base System Codes: B/641 Equipment Type, B/064 Inventory Types, B/326 Pick Location Assign Types, B/670 Product Subgroup (WAC), B/671 Pull Zones.
  • Execute internal dry-runs for 4-wall and integration end-to-end testing.
  • Help with UAT scenarios and support End User Acceptance Testing assist in data and environment setup for scenario execution
  • Execute config audits create and execute canned and specialized SQL audit checks
  • Perform practice runs of Master data conversion:
    • User Conversion
    • Items & Xrefs Conversion
    • Stores & Vendors Conversion
    • Inventory Conversion
    • Validate conversion results
  • Train go live support resources on DC config and processes.
  • Go Live (weekend cut-over) Execution.
  • Provide comprehensive on-site go live support.
  • Hand-off DC Config / Process knowledge to Production Support team
  • Designed (along with Customer), built, and deployed various WMS workflow optimizations related to work-queue prioritization, advanced interleaving, congestion control, pallet pick (stacking) optimization, hot-loading, etc.
  • BIS played the lead integrator role in implementing the first ever robotic pick and pack solution for variable sized product, picking to specific and varying store orders. Mechanization included print-and-apply, tare pre-weight, multi-sku robotic cell pick-line with mechanized pick-and-pass, mechanized replenishment feed to robot head, in-line weight tolerance check, and auto-taper.
  • Designed (use cases, detailed mappings (XML, flat-file, etc.), interface flows, error handling, etc.), developed, and implemented Enterprise Service Bus, SOA, and web services solution, integrating all company systems, including WMS, TMS, Billing, Financials, Enterprise System, SCV, and EDI.
  • Designed advanced product flow strategies to improve productivity, along with functional and technical specifications for WMS software development. Advanced designs included extensions to LMS for receiving and loading, bulk storage management, putaway around forward pick optimization, paper pick for awkward and very small DCs, VNA logic, pallet build optimization (heavy, light, crushable), top-pick functionality, cross-dock consolidation, flow-through reverse pick, QC programs, and many other optimizations.
  • Designed real-time socket integration (bi-directional) between Manhattan WMS and RCS (Robotic Control System).
  • Designed load balancing systems for mechanized picking. And assisted in cubing algorithms that best deciding how product should be oriented into containers, based on shape, stability, etc.
  • Designed and implemented complete supply chain visibility system, business intelligence, and portal system, to provide network-wide visibility for track-and-trace, real-time status, on-time departure metrics, inventory quality metrics, DC productivity metrics at region level, DC level, and employee level, by pick-type, DC capacity monitoring, DC slotting optimization.
  • Designed advanced product flow strategies to improve productivity, along with functional and technical specifications for WMS software development. Advanced designs included extensions to LMS for receiving and loading, bulk storage management, putaway around forward pick optimization, paper pick for awkward and very small DCs, VNA logic, pallet build optimization (heavy, light, crushable), top-pick functionality, cross-dock consolidation, flow-through reverse pick, QC programs, and many other optimizations.
  • Conducted RFI/RFP process for Middleware, Portal, Reporting, and EDI systems.
  • Led vendor review for product selection of SCEM system.
  • Specified and implemented Java based systems to achieve full internet real-time visibility to inbound and outbound flows, inventory and DC KPI’s.
  • Designed and implemented a flow method matrix with associated systems and business processes, to flow product from vendors to stores in the most efficient way for that sku, commodity type, vendor, sku importance, service level, etc. Created mathematical model to flow product in the right factory pack and inner pack quantity.
  • Did detailed root cause analysis and implemented improvements in purchasing and flow strategies, to reduce days of supply / increase turns.
  • Executed project to improve AR System with respect to product timing and optimal order quantity decisions.
  • Analyzed order patterns by commodity type and implemented procurement procedures (product profiling methods) to locate products at the “correct” distribution center. Reduced shipment splits from 37 per hundred to 16 per hundred.
  • Implemented improved order sourcing methods and shorts reprocessing methods, to reduce carrier costs (optimization of zip zone / service level / carrier cost).
  • Implemented improved replenishment procedures with Procurement group. Main thrust was increased inventory flow visibility via implementation of real-time supply-chain visibility solutions.
  • Heavily involved in the creation and execution of a 4 team multi-warehouse implementation plan to deploy systems to meet very aggressive timelines. Each team conducted modeling, data setup, any necessary DC re-configuration activities, testing / validation, systems and BP training, implementation, and support. MARC WMS was rolled out to 17 medium and large sized distribution centers in under 2 years.
  • Heavily involved in the original re-tooling of most of the IT supply chain systems during Y2K transition, including WMS, TMS, Procurement, Order Management, Inventory, etc.
  • Solutioned and deployed a brand new apparel PLM tool within an established business
  • Business benefits included a single KPI dashboard for all aspects of the apparel business including manufacturing and vendor scorecards allowing for IMU (initial markup) improvement across the business
  • The project delivered top-line sales improvement for the business
  • Designed and deployed a mobile checkout solution that was integrated into an existing point of sale
  • Deployed 1000 bi-lingual mobile POS units to ~400 stores
  • Business benefits included a much improved customer experience, via line-busting, during high-volume periods (Christmas)
  • Replaformed an entire back-office platform from end-of-life to a supported operating system
  • This project included the migration, refactoring, substituting, and regression testing custom-coded software components
  • Delivered a light-touch highly-automated deployment tool to reduce roll-out costs
  • Delivered a streamlined process for six annual releases of the POS into production
  • This process included the collection and prioritization of requests from numerous business units
  • The establishment of a funding model to differentiate between IT and Business requests
  • The establishment of an overlapping testing pipeline to reduce the testing cycles but still, ensure adequate coverage
  • The hand-off of the release to production support and the impacted stores
  • Implemented an automated solution tying the employee discount program to a customer loyalty program thereby eliminating the need for an employee discount card
  • This project eliminated ~90,000 custom cards and the associated replacement and management of those cards
  • Integrated the HR system into workflow for automated provisioning, thereby eliminating the manual maintenance of each employee in the program
  • Implemented an employee self-service capability to swap shifts and flag availability via their mobile phones
  • The project resulting in a multi-million labour savings by eliminating the need for managers to get involved with employee shift schedules
  • Delivered a project to integrate cosmetic dermatology services into existing retail locations. This represented a new revenue stream for an established business
  • Delivery of software integration, site setup, rollout and stabilization
  • Executed a project to integrate 40 independent pharmacies into an existing pharmacy business thereby expanding the service coverage and customer foot print
  • Delivery included integration of POS and RX systems, data conversion, infrastructure normalization, and process standardization
  • Designed and deployed multi-lingual retail signage solution for 1400 stores
  • The solution delivered customer-facing signs and labels that were used to promote various marketing strategies including pricing promotions and customer loyalty
  • Designed and delivered an SAP QM (Quality Management) and QIM (Qualitiy Incident Management) across all distribution centers in a network
  • The solution required extensive integration with SAP ECC, Opentext Content Server, SAP Portal, and numerous third-party vendors
  • The solution was used by the Food Safety teams for audit management, vendor performance, and food certification
  • The solution provided a single source for the monitoring and associated corrective actions to help reduce consumer incidents and product recalls